Overview September 2023

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You may not use Renavest's services in a manner intended to artificially amplify or suppress information or engage in behavior that manipulates or disrupts people’s experience or platform manipulation defenses on Renavest.

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We want Renavest to be a place where people can make human connections, find reliable information, and express themselves freely and safely. To make that possible, we do not allow spam or other types of platform manipulation. We define platform manipulation as using Renavest to engage in bulk, aggressive, or deceptive activity that misleads others and/or disrupts their experience.

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Platform manipulation can take many forms and our rules are intended to address a wide range of prohibited behavior, including:

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• commercially-motivated spam, that typically aims to drive traffic or attention from a conversation on Renavest to accounts, websites, products, services, or initiatives;

• inauthentic engagements, that attempt to make accounts or content appear more popular or active than they are;

• coordinated activity, that attempts to artificially influence conversations through the use of multiple accounts, fake accounts, automation and/or scripting;

• coordinated harmful activity that encourages or promotes behavior which violates our rules; and

• leveraging Renavest's open source code to circumvent remediations or platform defenses.

 

What is in violation of this policy?

Under this policy we prohibit a range of behaviors in the following areas:
 

Multiple accounts and coordination

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You can’t mass-register Renavest accounts or use automation to create Renavest accounts.

Renavest now allows users to create and operate a maximum of three (3) accounts for different, non-duplicative purposes. Users who currently own or operate more than three accounts will not be affected by these new limits unless a violation of the Renavest Rules occurs. Some examples of what Renavest considers to be non-duplicative uses include:

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• Accounts sharing news about different business topics, e.g. Stocks, Real Estate, 

• Accounts for personal projects, hobbies/interests, or for your business(es)

• Accounts for branded entities specific to unique locations or languages, e.g. brand accounts in English, Spanish and French

• Expert Insights: Accounts offering expert analysis on different financial topics (e.g., Investment Strategies, Personal Finance Tips).

• News Aggregation: Accounts sharing diverse financial news (e.g., Market Updates, Industry Trends) across separate specialized categories.

• User Engagement: Accounts dedicated to user interactions, facilitating discussions, and addressing queries related to financial education.

• Investment Focus: Accounts dedicated to different investment sectors (e.g., Technology Stocks, Real Estate Ventures).

• Educational Series: Accounts designed for specific educational series (e.g., Beginner's Guide to Investing, Advanced Tax Strategies).

• Financial Tools & Resources: Accounts offering various financial tools, calculators, or resources (e.g., Retirement Planner, Budgeting Templates).

• Expert Q&A Sessions: Accounts hosting regular Q&A sessions with financial experts on specific topics (e.g., Weekly Ask-An-Expert: Retirement Planning).

• Regional Financial Insights: Accounts providing localized financial advice or insights for different regions or countries (e.g., Financial Tips for US Investors, European Market Analysis).

• Career Finance Guidance: Accounts focusing on financial aspects related to careers or entrepreneurship (e.g., Freelancer Finances, Corporate Financial Wellness).

 

In addition, users are allowed to control multiple accounts on behalf of a third-party (e.g. “Social Media Managers”), provided that no violations of Our Rules (including this policy) occurs.

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Renavest may approve exceptions to multiple account limits at its discretion. 

 

What is in violation of the Multiple Accounts policy?

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You can’t artificially amplify or disrupt conversations through the use of multiple accounts or by coordinating with others to violate Our Rules. This includes:

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• operating multiple accounts that interact with the same or substantially similar content or Renavest account(s) in order to inflate or manipulate the prominence of content and/or accounts; for example:​​

  • Do not create multiple accounts to misuse the mention/reply feature

  • Do not create multiple accounts to boost or amplify one of your own accounts by misusing engagement features (likes, reposts)

• Do not create multiple accounts to engage with the same posts, accounts, or polls

• Do not create multiple accounts to “boost” trending topics or hashtags

• operating multiple accounts that post substantially similar or identical content to one another; for example:

  • Do not cross-post content across multiple accounts; content that is cross-posted but localized into another language is permitted

  • Do not cross-post similar or duplicate content to the same trending topics or hashtags

• Employing workarounds to exceed the technical limits of account creation (e.g. account phone number)

•  Artificially amplifying or disrupting conversations through multiple accounts or coordinating with others to violate Renavest Rules.

• Operating multiple accounts to inflate or manipulate the visibility of content and/or accounts.

Multiple accounts that exhibit a pattern or sole purpose of the preceding behaviors may be suspended by Renavest. Users operating multiple accounts are still subject to all other Renavest Rules, particularly our rules surrounding Platform Manipulation and Spam, and Ban Evasion. Any other violations of Our Rules may also result in all of your accounts being suspended.

Engagement and metrics

You can’t artificially inflate your own or others’ followers or engagement. This includes:

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• selling/purchasing Post or account metric inflation – selling or purchasing followers or engagements (Reposts, Likes, mentions, Renavest Poll votes);

• apps – using or promoting third-party services or apps that claim to add followers or add engagements to Posts;

• reciprocal inflation – trading or coordinating to exchange follows or Post engagements (including but not limited to participation in “follow trains,” “decks,” and “Repost for Repost” behavior); and

• account transfers or sales – selling, purchasing, trading, or offering the sale, purchase, or trade of Renavest accounts, usernames, or temporary access to Renavest accounts.

 

Misuse of Renavest Product Features

You can’t misuse Renavest product features to disrupt others’ experience. This includes:
 

Posts and Direct Messages

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• sending bulk, aggressive, high-volume unsolicited replies, mentions, or Direct Messages;

• posting and deleting the same content repeatedly;

• repeatedly posting identical or nearly identical Posts, or repeatedly sending identical Direct Messages;

• repeatedly posting content or sending Direct Messages consisting of links shared without commentary, so that this comprises the bulk of your Post/Direct Message activity; and

• Posting an existing phrase or content in a duplicative manner, whether individually or in concert with other accounts. 

Editing Posts

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• editing Posts to artificially amplify content or deceive people. Examples include, but are not limited to:

  • using a Post's existing engagement to amplify substantially different content (e.g. editing a Post from “What’s better? Pancakes or waffles?” to “Thousands of people trust my service. Like my post and subscribe to my channel to get tips on investing”)

  • editing links (URLs) so that the final destination page has significantly changed, either in content or location (e.g. domain, URL path)

  • editing media (e.g. images, videos, audios, gifs, or URLs hosting relevant content) so the Post is meaningfully or entirely different or irrelevant to the previous versions.

Following

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• “follow churn” – following and then unfollowing large numbers of accounts in an effort to inflate one’s own follower count;

• indiscriminate following – following and/or unfollowing a large number of unrelated accounts in a short time period, particularly by automated means; and

• duplicating another account’s followers, particularly using automation.
   

Engagement

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• aggressively or automatically engaging with Posts to drive traffic or attention to accounts, websites, products, services, or initiatives.

• aggressively adding users to Lists or Moments.
   

Hashtags 

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• using a trending or popular hashtag with an intent to subvert or manipulate a conversation or to drive traffic or attention to accounts, websites, products, services, or initiatives; and

• Posting with excessive, unrelated hashtags in a single Post or across multiple Posts.
   

URLs

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• publishing or linking to malicious content intended to damage or disrupt another person’s browser (malware) or computer or to compromise a person’s privacy (phishing); and 

• posting misleading or deceptive links; e.g., affiliate links and clickjacking links.

 

Open Source Code

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• exploiting Renavest's open source code, including the logic behind visibility filtering or ML Model training, to circumvent policy enforcement for violations of Renavest Rules.

 

What is not a violation of this policy?

The following are not in violation of this policy:

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• posting links without commentary occasionally;

• coordinating with others to express ideas, viewpoints, support, or opposition towards a cause, provided such behavior does not result in violations of Our Rules; and

• operating multiple accounts with distinct identities, purposes, or use cases. These accounts may interact with one another, provided they don’t violate other rules. Some examples include:

  • organizations with related but separate chapters or branches, such as a business with multiple locations;

  • operating a personal account in addition to pseudonymous accounts or accounts associated with your hobbies or initiatives; and

  • hobby/artistic bots.

 

Who can report violations of this policy?

 

Anyone can report accounts or Posts via our dedicated reporting flow. These reports are used in aggregate to help refine our enforcement systems and identify new and emerging trends and patterns of behavior. 

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How can I report violations of this policy?
 

Web

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You can report this content via web as follows:

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1. Select the more icon on the navigation bar.

2. Select contact.

3. Send a message reporting the suspicious or violating message.

4. Submit your report

 

In-app

 

You can report this content in-app as follows:

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1. Select the communities tab.

2. Search for the Renavest Support Community. 

3. Select the option that best tells us how the Post is suspicious or spreading spam.

4. Submit your report.

 

What happens if you violate this policy?

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The consequences for violating this policy depend on the severity of the violation as well as any previous history of violations. Our action is also informed by the type of spammy activity that we have identified. The actions we take may include the following:
 

Anti-spam challenges

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When we detect suspicious levels of activity, accounts may be locked and prompted to provide additional information (e.g., a phone number) or to solve a reCAPTCHA.
 

Denylisting URLs

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We denylist or provide warnings about URLs we believe to be unsafe. Read more about unsafe links, including how to appeal if we’ve falsely identified your URL as unsafe.
 

Limiting the visibility of Posts

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Posts which we believe to be in violation of these policies may not appear in certain parts of the Renavest product, and/or may not be recommended or amplified by Renavest.

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Post deletion and temporary account locks

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• If the platform manipulation or spam offense is an isolated incident or first offense, we may take a number of actions ranging from requiring deletion of one of more Posts to temporarily locking account(s). Any subsequent platform manipulation offenses will result in permanent suspension.

• In the case of a violation centering around the use of multiple accounts, you may be asked to choose one account to keep. The remaining accounts will be permanently suspended.

Temporary loss of access to Renavest features or products

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• We may temporarily limit or restrict access to Renavest features or products, including (but not limited to) Posts, Edit Post, Direct Messages, Spaces, Communities, or Live.

Permanent suspension

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For severe violations, accounts will be permanently suspended at first detection. Examples of severe violations include:

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• operating accounts where the majority of behavior is in violation of the policies described above;

• using any of the tactics described on this page to undermine the integrity of elections;

• buying/selling accounts;

• creating accounts to replace or mimic a suspended account; and

• operating accounts that Renavest is able to reliably attribute to entities known to violate Renavest Rules.

 

If you believe that your account was locked or suspended in error, you can contact us to submit an appeal at hello@renavestapp.com